Odoo live chat. Odoo

Odoo 13 Live Chat and Support

odoo live chat

You can receive a copy of the chat conversation to your mail-id. We have three smart buttons in the channel sessions, Happy and Go to the website. Offer unbroken support LiveChat helps you to serve clients and catch leads even when you log of the app. Now users at the same time they access your website and whenever they have any feedback or queries take they can have live chat providing name of website as. Here under the options, We can configure the Text of the button , which will be displayed on the website, and also we can configure the Chat input placeholder and welcome message. Thanks to organized structure, customers will quickly find their way to right people and get answers much faster. Odoo Live Chat provisions users to have a direct contact with website visitors.

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Odoo Live Chat

odoo live chat

You can contact them as soon as you go back to work again and use the sale opportunity. Most of the clients are interested in digital communication methods. Live Chat should never be painful. Reports: Sessions History Session Statistics Operator Analysis Live chat Configuration in Odoo How we can make Live Chat widget on web page? It is a simple django website that I designed for testing Odoo Live Chat feature. The tool can support your email marketing too.

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Live Chat Widget not Working on External Website

odoo live chat

Because live chat provides a real-time platform to communicate with the service providers. An on-screen dialogue box lets them keep in touch with the sales team very quickly, transforming leads into future business opportunities in no time. Also when the chat is closed it will ask the visitors to send feedback. If you want to start chatting with customers, first of all your channel is published on your website. Engage your visitors proactively and have an actual impact on your sales. After installing the Live Chat App and Website a channel is automatically created and this channel provides some scripts to integrate the Live Chat Widget in an external website. Vital extension for your odoo website, which allows you to create stronger relationships with your customers by guiding and advising them in their purchases in real time.

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Live Chat Widget not Working on External Website

odoo live chat

. Canned responses Canned responses allow you to make substitutes for common phrases that you often use. Here we can see the welcome message and chat input placeholder. This extension allows you to create a WhatsApp chat button, highly configurable, to show it in different parts of your site to chat with your customers through WhatsApp, the most popular messaging app. Benefits The benefits of using LiveChat with Odoo Analyze your performance with LiveChat Our app lets you easily check the productivity of your agents. These chat records are stored under each channel. Thanks to it, you can increase the number of likes and boost your social media visibility.

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Website Live Chat

odoo live chat

To add a channel rule click on Add a line. Now click on Unpublished on Website button on the top right corner of the channel form to toggle the Published setting. Create and manage content, connect with your prospects and customers, and even generate and track leads and income! Odoo can manage this service and its sessions through different channels. The above copyright notice and this permission notice must be included in all copies or substantial portions of the Software. From the menu Channels , We can manage different channels. The solution lets you automate sending invoices. Otherwise, the countries of the rule will not be taken into account.

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Odoo Live Chat

odoo live chat

Give the rating by clicking on the smiley. Wait times are often much less than a call center, and customers can easily multi-task while waiting. The program lets you organize your shop the way you want to - add attributes of products, different sizes, and colors. Odoo Website Live chat allows you to increase your sales by engaging the right prospects at the right time as well as by generating a ton of new leads. Visitors can also send the feedbacks about the chat session and it will be recorded in the backend to analyze the rating of the chat histories. The bottom line is that your clients are assured they can always rely on your help and guidance. Here you can set rules in such a way that show the chat in those countries where you have language proficiency to communicate.

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Fabula

odoo live chat

Learn how much time they need to solve cases or how many deals they close thanks to chatting. You may develop Odoo modules that use the Software as a library typically by depending on it, importing it and using its resources , but without copying any source code or material from the Software. An online chat system provides customers immediate access to help. A simple dialog box in screen helps you get in touch very easily with the sales representatives, turning prospects into potential business opportunities in no time. The dashboard of live chat is as follows. Afterall satisfied customers are happier customers.

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